Once your order has been shipped, you will receive a confirmation email with your order number.

You can check the status of your order at any time on our Track Your Order page by entering your order number.

After processing and shipping your order, you can expect your products to arrive within 5-9 business days to destinations in the United Kingdom.

We work with reliable courier services to ensure your order is delivered safely and on time. Our shipping partners include:

• DHL

• UPS

• FedEx

Once your order is shipped, you will receive an email with tracking details from the assigned carrier, allowing you to track your package in real-time.

At this time, we do not offer direct exchanges. If you would like a different product, we recommend returning the original item for a refund and placing a new order.

Once we receive and inspect your return, we will send you a confirmation. Refunds are processed within 10 business days and will be issued via the same payment method used for the original transaction.

Please note that shipping costs are non-refundable, except in cases where the product was faulty or incorrectly delivered.