Payment Policy

Last updated: 7 April 2025

1. Payment Options

At Active Peaks, we offer a variety of secure and convenient payment methods to suit your preferences. All transactions are encrypted and processed in compliance with UK regulations and industry standards to ensure a smooth, reliable, and protected checkout experience.

1.1. Visa

Pay securely with your Visa credit or debit card. Enter your card details at checkout and complete any security steps such as 3D Secure. You'll receive a confirmation once the payment is successful.

1.2. Mastercard

Use your Mastercard for safe and fast payments. Enter your card info at checkout and complete any required verification. A confirmation will follow once your payment is processed.

1.3. Maestro

Select Maestro at checkout and provide your card details. Follow any additional steps from your bank (such as 3D Secure) to complete the transaction securely.

1.4. American Express

Pay easily with your American Express card. Enter your card number, expiration date, and security code at checkout. Once verified, you’ll receive a purchase confirmation.

1.5. Google Pay

Use saved payment details from your Google account. Select Google Pay at checkout, choose your card, and confirm the payment using your device’s security (fingerprint, PIN, or password).

1.6. Apple Pay

Pay quickly with Apple Pay on supported Apple devices. Choose Apple Pay at checkout and confirm using Face ID, Touch ID, or your passcode.

1.7. Shop Pay

A fast and secure checkout option. Select Shop Pay, confirm your details, and complete the payment. Returning users benefit from pre-filled information for faster checkout.

2. No Additional Fees

We do not charge any additional fees for using your preferred payment method. All prices are displayed inclusive of applicable taxes.

3. Currency Displayed

All prices and transactions on our website are displayed in pounds sterling (£), which is the official currency of the United Kingdom.

4. Security and Protection

We take security seriously, and all transactions are encrypted using advanced security protocols to protect your personal and financial information. Our website is regularly updated to comply with UK security standards and payment regulations. We adhere to PCI DSS standards to protect payment information, perform additional security checks and fraud detection, and ensure encrypted checkout pages prevent unauthorised access to your payment details.

5. Contact Information

If you experience any payment issues or have questions, our customer service team is ready to assist you. Email: support@activepeaks.co.uk Phone: +31613603577

Shop Name: Active Peaks
Company Name: 25 Brand Ventures
Company Address: Vlierweg 12, 1032LG, Amsterdam, North-Holland, Netherlands
Company Number: 96123281
VAT number: NL005189224B35

On business days we usually respond within 24 hours.

Customer Service opening hours:
Mon–Fri: 9:00 AM – 6:00 PM
Sat–Sun: Closed

All times are in UK time (GMT in winter, BST in summer).
By placing an order, you agree to the terms outlined in this Payment Policy.